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Title
Text copied to clipboard!Nail Salon Manager
Description
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We are looking for a highly organized and experienced Nail Salon Manager to oversee the daily operations of our nail salon. The ideal candidate will be responsible for managing staff, ensuring excellent customer service, maintaining cleanliness and hygiene standards, and driving business growth through effective marketing and client retention strategies. As a Nail Salon Manager, you will play a key role in creating a welcoming and professional environment for both clients and employees.
Your primary duties will include supervising nail technicians, scheduling appointments, managing inventory, handling customer inquiries and complaints, and ensuring compliance with health and safety regulations. You will also be responsible for hiring and training new staff, conducting performance evaluations, and implementing salon policies and procedures.
To succeed in this role, you should have strong leadership skills, a keen eye for detail, and a passion for the beauty industry. You must be able to multitask in a fast-paced environment and possess excellent communication and interpersonal skills. Previous experience in a salon management role is highly preferred.
This position offers an exciting opportunity to contribute to the success of a growing salon while developing your career in a dynamic and creative industry. If you are enthusiastic about beauty services and have a talent for team leadership and customer satisfaction, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Supervise and support nail technicians and front desk staff
- Manage daily salon operations and ensure smooth workflow
- Schedule client appointments and manage booking system
- Maintain inventory of supplies and place orders as needed
- Ensure compliance with health and safety regulations
- Handle customer complaints and resolve issues promptly
- Recruit, train, and evaluate salon staff
- Develop and implement marketing strategies to attract clients
- Monitor financial performance and manage budgets
- Maintain a clean, organized, and welcoming salon environment
Requirements
Text copied to clipboard!- Proven experience as a salon manager or similar role
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Knowledge of salon health and safety standards
- Ability to multitask and work in a fast-paced environment
- Familiarity with salon booking and POS systems
- High school diploma or equivalent; cosmetology license a plus
- Strong organizational and problem-solving skills
- Ability to train and motivate staff
- Flexibility to work weekends and evenings as needed
Potential interview questions
Text copied to clipboard!- Do you have previous experience managing a salon?
- How do you handle customer complaints?
- What strategies would you use to increase client retention?
- Are you familiar with salon booking software?
- How do you ensure compliance with health and safety regulations?
- Can you describe your leadership style?
- What steps would you take to improve team performance?
- How do you manage inventory and supply orders?
- Are you comfortable working weekends and evenings?
- Do you have a cosmetology license or relevant certification?